Awards for Burlington Hotel

VISITENGLAND 3 STAR HOTEL, VISITENGLAND BREAKFAST AWARD, ACCESS DETAILS

VisitEngland 3 Star Hotel

All the national assessing bodies (VisitEngland*, VisitScotland, Visit Wales and the AA) now assess hotels and guest accommodation (including B&Bs) to the same criteria and award one to five stars. The star ratings reflect the overall quality of the experience. When choosing your accommodation look for the Quality Rose, the official marque of the Enjoy England national tourist board rating scheme.

Additional information on this classification scheme is available from VisitEngland.

VisitEngland Breakfast Award

The VisitEngland Breakfast Award recognises those hotels and B&Bs that offer their guests a quality and choice of breakfast, service and hospitality that exceeds what would be expected at their star rating.

Additional information on this classification scheme is available from VisitEngland.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-Assessed Accessibility Details

Parking

  • YesDesignated parking for guests with disabilities
    • YesWithin 50 metres approx. of entrance
  • Surface of the car park and pathway leading to entrance is
    • YesSolid ie tarmac / concrete etc
  • YesDrop-off point for guests outside entrance
  • Route from the parking area to the entrance:
    • YesHas steps and no ramp

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
    • YesEntrance to reception
    • YesPublic toilet
    • YesOne or more bedrooms
    • YesLounge
    • YesBar
  • YesGood contrast between the floor and wall
  • YesLift equipped with verbal floor announcements
  • YesLift equipped with raised floor numbers or braille numbers or letters
  • YesClear surfaces such as glass doors have contrast markings
  • YesBaby changing facilities

Bedrooms

  • YesBedroom with non-allergenic bedding available
  • Bathrooms available with:
    • YesBath with shower
    • YesBath

Entrance

  • YesSteps to the main entrance
    • 8
      Number of steps to entrance
    • YesHandrail by steps
  • YesEntrance well lit
  • YesBell at main entrance

Dining

  • YesLevel access (no steps/thresholds) or access by ramp or lift
  • YesGood contrast between the floor and walls
  • YesMenus available in large print (14pt and over)
  • Meals for guests with special dietary requirements can be provided:
    • YesSugar free (diabetic)
    • YesGluten free (coeliac)
    • YesLactose free (dairy free)
    • YesLow potassium
    • YesLow sodium
    • YesNut free
    • YesAdditive free
    • YesOrganic
    • YesVegetarian
    • YesVegan

General

  • YesProprietors/staff available 24-hours
  • YesEmergency evacuation procedures for guests with disabilities