Awards for BEST WESTERN PLUS Dover Marina Hotel

AA 4 Star Hotel

Star ratings, from one to five, show the standard of quality for hotels, guest accommodation and self catering.

Additional information on this classification scheme is available from AA.

Green Tourism Silver Award

Excellence in environmental practice

Additional information on this classification scheme is available from Green Tourism Business Scheme.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-Assessed Accessibility Details

Parking

  • Surface of the car park and pathway leading to entrance is
    • YesSolid ie tarmac / concrete etc
  • YesDrop-off point for guests outside entrance
  • Route from the parking area to the entrance:
    • YesIs flat (i.e. without steps)

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
    • YesEntrance to reception
    • YesPublic toilet
    • YesOne or more bedrooms
    • YesLounge
    • YesBar
    • YesGym/leisure centre
  • YesGood contrast between the floor and wall
  • YesClear surfaces such as glass doors have contrast markings
  • YesBaby changing facilities

Bedrooms

  • YesBedroom furniture can be re-arranged if requested by guest
  • YesBedroom with non-allergenic bedding available
  • Bathrooms available with:
    • YesBath with shower
    • YesBath
  • YesBedrooms available with en suite bathrooms suitable for guests who use a wheelchair

Entrance

  • YesSteps to the main entrance
    • 3
      Number of steps to entrance
    • YesHandrail by steps
  • YesRamp to entrance
    • YesHandrail by ramp
  • YesEntrance well lit
  • YesBell at main entrance

Dining

  • YesLevel access (no steps/thresholds) or access by ramp or lift
  • YesGood contrast between the floor and walls
  • YesMenus available in large print (14pt and over)
  • Meals for guests with special dietary requirements can be provided:
    • YesSugar free (diabetic)
    • YesGluten free (coeliac)
    • YesLactose free (dairy free)
    • YesLow potassium
    • YesLow sodium
    • YesNut free
    • YesAdditive free
    • YesOrganic
    • YesVegetarian
    • YesVegan

General

  • YesProprietors/staff available 24-hours
  • YesStaff have had disability awareness training