All the national assessing bodies (VisitEngland*, VisitScotland, Visit Wales and the AA) now assess hotels and guest accommodation (including B&Bs) to the same criteria and award one to five stars. The star ratings reflect the overall quality of the experience. When choosing your accommodation look for the Quality Rose, the official marque of the Enjoy England national tourist board rating scheme.
Gold and silver awards are given to hotels and guest accommodation that provide exceptional quality in all areas but in particular in service and hospitality.
The VisitEngland Breakfast Award recognises those hotels and B&Bs that offer their guests a quality and choice of breakfast, service and hospitality that exceeds what would be expected at their star rating.
Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people. Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.
Because of the architecture of Church Oast we are unable to accommodate wheelchair users. However you have successfully accommodated guests with some mobility problems e.g elderly people with sticks, guests with considerable sight problems and hard of hearing. Our attitude is to spend the time adjusting what we can for the comfort of such guests and giving plenty of time to the guests themselves. As the wife of a wheelchair user, I am very aware of the needs of guests with disabilities.