Data Protection Act 1998
Under the Data Protection Act 1998, we have a legal duty to protect any personal information we collect from you.
We will only use personal information you supply to us for the reason that you provided it for.
We will only hold your information for as long as necessary to fulfil that purpose.
We will not pass your information to any other parties (including other Council departments) unless this is made clear to you at the time you supplied it.
All employees and contractors who have access to your personal data or are associated with the handling of that data are obliged to respect your confidentiality.
Cookies and IP addresses
See which pages are the most popular
See which pages are seldom or never visited
See how extensively the Council Website is used
Any IP information is treated as strictly confidential and is not published or divulged to any third party.
1. Information we may collect from you
1. We may collect and process the following data about you:
1. Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use the Website, subscribing to our service and any additional, posting material, contributions or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us and when you report a problem with our Website.
2. If you contact us, we may keep a record of that correspondence.
3. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
4. Details of transactions you carry out through our Website.
5. Details of your visits to the Website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
2. IP addresses and cookies
1) We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
2) For the same reason, we may obtain information about your general internet usage by using a cookie which is stored on the hard drive of your computer. Cookies are used to make our Website work and to deliver a better and more personalised service. They enable us:
(a) To estimate our audience size and usage pattern.
(b) To store information about your preferences, and so allow us to customise our Website according to your individual interests.
(c) To speed up your searches.
(d) To recognise you when you return to our Website.
3) The cookies used on our Website are:
(a) ASP.NET_SessionId - This cookie is essential for the operation and navigation of the website. The cookie is deleted when you close your browser.
(b) ASPSESSIONIDS******* - This cookie is used to report website 404 errors to our website host. This cookie is deleted when you close your browser.
(c) _utma, _utmb, _utmc, _utmz - These cookies are used by Google Analytics to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
(d) dmsTPC - This cookie is used to record if a user has accepted the use of Google Analytics cookies on the Visit Canterbury website. This cookie is deleted when you close your browser.
4) Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
6) We may embed videos from our official YouTube channel using YouTube's privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube's embedding videos information page.
7) We may display either (or both) of the following widgets:
(a) Feed widgets (widgets that display a feed from our social network page). These widgets do not create a cookie.
(b) Sharing widgets (widgets such as Facebook Like, Twitter Share or AddThis) which enable you to share content of Visit Canterbury website to your friends or followers. By default these do not create a cookie until you have clicked on the graphic or icon representing the sharing network you would like to use. By clicking the graphic or icon you consent to transmitting data to the respective social network.
3. Where we store your personal data
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use appropriate procedures and security features to try to prevent unauthorised access.
4. Uses made of the information
1) We use information held about you in the following ways:
(a) To ensure that content from our Website is presented in the most effective manner for you and for your computer.
(b) To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
(c) To carry out our obligations arising from any contracts entered into through our Website.
(d) To allow you to participate in interactive features of our service, when you choose to do so.
(e)To notify you about changes to our service.
(f) To regularly update you about our services and promotions in Newsletters.
2) We may also use your data, or permit affiliates to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by email, text post or telephone.
3) Where we permit our affiliates to use your data, we (or they) will contact you only if you have consented to this.
4) We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.
If you have any query about personal information that we may hold, please write to:
Deputy Head of Legal Services
Canterbury City Council
Kent CT1 1YW
This website is owned by Canterbury City Council and is protected by copyright. The information provided on our web pages is for your personal use. It is not to be networked, distributed or published without the prior written consent of the Council.
Images on this website have been sourced from Art Hewitt, Karen Kelly, Sue Robinson, Tim Stubbings (www.timstubbings.co.uk), Joanna Sword, Visit Kent, Historic River Tours Company, and Wildwood Trust Woodland and Discover Park. Tiger picture taken at Howletts. Cycling images © David Young (Sustrans). Duncan Down images © A Clark. Whitstable Yacht Club image © Nick Champion. Rupert Bear™, © 2009 Classic Media Distribution Limited/Express Newspapers. Herne Bay Festival Image © Paul Spree. All Rights Reserved. Image thanks to Rupert Bear - Follow the Magic Magazine.
Every effort has been made to ensure the information contained on this website is correct and up to date, including hyperlinks to other organisations' websites. However, as the information on these sites is not maintained by the Council;
We cannot accept responsibility for errors or omissions
We do not necessarily endorse views or opinions expressed within these sites
We cannot guarantee that any of these external links will work all of the time
You can help maintain the quality of our links to external sites by letting us know if you find the content of any site unacceptable or offensive. Please contact us.