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Privacy Policy

Data Protection Act 1998

Under the Data Protection Act 1998, we have a legal duty to protect any personal information we collect from you.

We will only use personal information you supply to us for the reason that you provided it for.
We will only hold your information for as long as necessary to fulfil that purpose.
We will not pass your information to any other parties (including other Council departments) unless this is made clear to you at the time you supplied it.
All employees and contractors who have access to your personal data or are associated with the handling of that data are obliged to respect your confidentiality.

Cookies and IP addresses

A cookie is a piece of information that is stored on your computer's hard drive by your web browser. We do use cookies to make it easier for you to complete on-line forms and questionnaires but these are only temporary and do not identify you or your visit to our site. However, the computers which host our website do maintain site logs which include the IP address details of all machines accessing our pages. This enables us to monitor website usage so we can

See which pages are the most popular
See which pages are seldom or never visited
See how extensively the Council Website is used
Any IP information is treated as strictly confidential and is not published or divulged to any third party.

1. Information we may collect from you

1. We may collect and process the following data about you:

1. Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use the Website, subscribing to our service and any additional, posting material, contributions or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us and when you report a problem with our Website.

2. If you contact us, we may keep a record of that correspondence.

3. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

4. Details of transactions you carry out through our Website.

5. Details of your visits to the Website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

2. IP addresses and cookies

1) We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

2) For the same reason, we may obtain information about your general internet usage by using a cookie which is stored on the hard drive of your computer. Cookies are used to make our Website work and to deliver a better and more personalised service. They enable us:

(a) To estimate our audience size and usage pattern.

(b) To store information about your preferences, and so allow us to customise our Website according to your individual interests.

(c) To speed up your searches.

(d) To recognise you when you return to our Website.

3) The cookies used on our Website are:

(a) ASP.NET_SessionId - This cookie is essential for the operation and navigation of the website. The cookie is deleted when you close your browser.

(b) ASPSESSIONIDS******* - This cookie is used to report website 404 errors to our website host. This cookie is deleted when you close your browser.

(c) _utma, _utmb, _utmc, _utmz - These cookies are used by Google Analytics to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

(d) dmsTPC - This cookie is used to record if a user has accepted the use of Google Analytics cookies on the Visit Canterbury website. This cookie is deleted when you close your browser.

4) Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

5) This privacy policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

6) We may embed videos from our official YouTube channel using YouTube's privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube's embedding videos information page.

7) We may display either (or both) of the following widgets:

(a) Feed widgets (widgets that display a feed from our social network page). These widgets do not create a cookie.

(b) Sharing widgets (widgets such as Facebook Like, Twitter Share or AddThis) which enable you to share content of Visit Canterbury website to your friends or followers. By default these do not create a cookie until you have clicked on the graphic or icon representing the sharing network you would like to use. By clicking the graphic or icon you consent to transmitting data to the respective social network.
Facebook's privacy policy on social plugins: http://www.facebook.com/about/privacy/your-info-on-other#socialplugin.
Twitter's privacy policy on cookies and information sharing: https://twitter.com/privacy.
AddThis' privacy policy on cookies and information sharing: http://www.addthis.com/privacy.

3. Where we store your personal data

As our servers are located in the United Kingdom, the data that we collect from you is obtained, processed, stored and transmitted in compliance with data protection legislation including the Data Protection Act 1998 and European Directive 95/46 and 2002/58. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use appropriate procedures and security features to try to prevent unauthorised access.


4. Uses made of the information

1) We use information held about you in the following ways:

(a) To ensure that content from our Website is presented in the most effective manner for you and for your computer.

(b) To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

(c) To carry out our obligations arising from any contracts entered into through our Website.

(d) To allow you to participate in interactive features of our service, when you choose to do so.

(e)To notify you about changes to our service.

(f) To regularly update you about our services and promotions in Newsletters.

2) We may also use your data, or permit affiliates to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by email, text post or telephone.

3) Where we permit our affiliates to use your data, we (or they) will contact you only if you have consented to this.

4) We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

If you have any query about personal information that we may hold, please write to:

Janet Taylor
Deputy Head of Legal Services
Canterbury City Council
Military Road
Canterbury
Kent CT1 1YW
Email: janet.taylor@canterbury.gov.uk

Copyright

This website is owned by Canterbury City Council and is protected by copyright. The information provided on our web pages is for your personal use. It is not to be networked, distributed or published without the prior written consent of the Council.

Picture Credits

Images on this website have been sourced from Art Hewitt, Karen Kelly, Sue Robinson, Tim Stubbings (www.timstubbings.co.uk), Joanna Sword, Visit Kent, Historic River Tours Company, and Wildwood Trust Woodland and Discover Park. Tiger picture taken at Howletts. Cycling images © David Young (Sustrans). Duncan Down images © A clark. Whitstable Yacht Club image © Nick Champion. Rupert Bear™, © 2009 Classic Media Distribution Limited/Express Newspapers. Herne Bay Festival Image © Paul Spree. All Rights Reserved. Image thanks to Rupert Bear - Follow the Magic Magazine.

Disclaimer

Every effort has been made to ensure the information contained on this website is correct and up to date, including hyperlinks to other organisations' websites. However, as the information on these sites is not maintained by the Council;

We cannot accept responsibility for errors or omissions
We do not necessarily endorse views or opinions expressed within these sites
We cannot guarantee that any of these external links will work all of the time
You can help maintain the quality of our links to external sites by letting us know if you find the content of any site unacceptable or offensive. Please contact us.

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What's On

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29 March 2014 to 06 July 2014

Of Mice and Men: Drawings by Brian Francis at The Beaney House of Art & KnowledgeSat 29 Mar - Sun 6 Jul 2014Selected drawings from the recent bequest to Canterbury Museums by Brian Francis (1935-2013). Meticulously detailed and skilled, the drawings include studies from nature of plants, stones, insects and small animals.

18 June 2014 to 01 July 2014

Canterbury Society of Art at Horsebridge Arts and Community CentreWed 18 Jun - Tue 1 Jul 2014Canterbury Society of Art are delighted to return to the Horsebridge for their summer exhibit and present their latest works of original art in all styles and media.

28 July 2014 to 02 August 2014

Tonight's The Night at The Marlowe TheatreMon 28 Jul - Sat 2 Aug 2014Tonight's The Night, the smash-hit West End musical inspired by the hit songs of Rod Stewart, is an all-singing, all-dancing feel-good show that has played to sell-out audiences across the country.

26 July 2014 to 24 August 2014

Display Space at The Beaney House of Art & KnowledgeSat 26 Jul - Sun 24 Aug 2014The Beaney Front Room takes you on a journey into the infinite void with a group exhibition by local artists that interprets the great unknown, exploring planets, stars, alien landscapes and black holes.

12 July 2014 to 24 August 2014

Robert Jarvis: aboutNorth at The Beaney House of Art & KnowledgeSat 12 Jul - Sun 24 Aug 2014Inspired by a visit to Armagh Observatory, Robert Jarvis created this sound installation, showing concurrently with his Front Room exhibition.

26 June 2014 to 30 August 2014

365: a year in the life of Whitstable at Whitstable Museum and GalleryThu 26 Jun - Sat 30 Aug 2014Showcasing 365 photographs of Whitstable taken everyday of the year in 2013 by residents and visitors. In partnership with Kent Creative Arts. A Whitstable Oyster Festival exhibition.

14 July 2015 to 14 July 2015

Jimmy Carr: Funny Business at The Marlowe TheatreTue 14 Jul 2015Jimmy Carr brings his brand-new stand up show to The Marlowe.

01 July 2014 to 01 July 2014

Blofeld & Baxter: Memories Of Test Match Special at The Marlowe TheatreTue 1 Jul 2014Henry Blofeld and Peter Baxter cordially invite you to join them on a trip down memory lane.

25 June 2014 to 01 July 2014

Earthly Bodies at Horsebridge Arts and Community CentreWed 25 Jun - Tue 1 Jul 2014This work is about an assimilation of people into landscape, a dreamy fusion of person and place.

02 July 2014 to 02 July 2014

Lee Nelson at The Marlowe TheatreWed 2 Jul 2014A work-in-progress from the qwaliteeee comedian.

03 July 2014 to 03 July 2014

Comic Book Club at Horsebridge Arts and Community CentreThu 3 Jul 2014For current, new and lapsed lovers of comics and graphic novels. Geek it up, talk comics and help add to the club's reading list. Over 18s (look out for under 18s club soon).

30 June 2014 to 05 July 2014

Derren Brown: Infamous at The Marlowe TheatreMon 30 Jun - Sat 5 Jul 2014The acknowledged master of psychological illusion returns to the stage with his latest show.

05 July 2014 to 05 July 2014

Meet the Armchair Artists at The Beaney House of Art & KnowledgeSat 5 Jul 2014Meet at the main information desk.

05 July 2014 to 05 July 2014

Teddies,Toys, Trains & Tin-plate Valuation Morning at The Beaney House of Art & KnowledgeSat 5 Jul 2014Tony Pratt and Tina Rackham of The Canterbury Auction Galleries will be on hand to give free expert opinion and advice with a view to selling at auction.

07 June 2014 to 06 July 2014

Documentarium - Opening up Kent's archives at The Beaney House of Art & KnowledgeSat 7 Jun - Sun 6 Jul 2014A new exhibition by Alan Kane giving an artist's view of the county's history. Insired by Kent's rich and varied archives, Documentarium is a new art exhibition touring to each of the county's 12 districts.

07 July 2014 to 07 July 2014

Flash Mob at The Marlowe TheatreMon 7 Jul 2014See the stars of the nation’s favourite TV dance shows.

09 July 2014 to 09 July 2014

Spires Academy East Kent Dance Showcase at The Marlowe TheatreWed 9 Jul 2014A celebration of children’s skills and talent from across Kent.

10 July 2014 to 10 July 2014

Spires Academy East Kent Dance Showcase at The Marlowe TheatreThu 10 Jul 2014A celebration of children’s skills and talent from across Kent.

10 July 2014 to 10 July 2014

Epic WW1 Battles recreated for the 1920s Cinema at The Beaney House of Art & KnowledgeThu 10 Jul 2014Using hundreds of troops and Royal Navy ships British Instructional Films made a series of battle reconstructions that were big cinema hits in the 1920s.

12 July 2014 to 12 July 2014

Alice at The Marlowe TheatreSat 12 Jul 2014Dance Warehouse dance and weave their magic in this story of stuff and nonsense.

13 July 2014 to 13 July 2014

Alice at The Marlowe TheatreSun 13 Jul 2014Dance Warehouse dance and weave their magic in this story of stuff and nonsense.

18 July 2014 to 18 July 2014

Jumping Beaneys: A fun introduction to the museum at Canterbury Roman MuseumFri 18 Jul 2014Fun Roman-themed storytelling, mini archaeological dig, try on costume and craft activity for the under 5s and their carers.

15 July 2014 to 19 July 2014

West Side Story at The Marlowe TheatreTue 15 - Sat 19 Jul 2014The No.1 greatest musical of all time.

20 July 2014 to 20 July 2014

12 July 2014 to 20 July 2014

Project Conway: A Game of Lights, Life and Death at The Beaney House of Art & KnowledgeSat 12 - Sun 20 Jul 2014Developed by Deeson Online and University of Kent School of Computer Science, Project Conway is an innovative interactive computer game and art installation.

23 July 2014 to 26 July 2014

Oliver! at The Marlowe TheatreWed 23 - Sat 26 Jul 2014Supporting local talent.

26 July 2014 to 26 July 2014

The Marlowe Comedy Cabaret at The Marlowe TheatreSat 26 Jul 2014Our comedy and variety night brings you top stand-up comedy acts and a few surprises!

12 June 2014 to 27 July 2014

Changing Times: Herne Bay's Clocktower at Herne Bay Museum and GalleryThu 12 Jun - Sun 27 Jul 2014The story of Herne Bay's clocktower (probably the oldest freestanding clocktower in the world) & the wider story of public monuments to timeliness. Fun family drop-in activity to accompany the exhibition. A community partnership exhibition.

26 July 2014 to 01 August 2014

Whitstable Oyster FestivalSat 26 Jul - Fri 1 Aug 2014A week of festivity celebrating Whitstable's fascinating history and unique heritage alongside its contemporary talent and enthusiasm for fun.

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