Privacy Policy

Data Protection Act 1998

Under the Data Protection Act 1998, we have a legal duty to protect any personal information we collect from you.

We will only use personal information you supply to us for the reason that you provided it for.
We will only hold your information for as long as necessary to fulfil that purpose.
We will not pass your information to any other parties (including other Council departments) unless this is made clear to you at the time you supplied it.
All employees and contractors who have access to your personal data or are associated with the handling of that data are obliged to respect your confidentiality.

Cookies and IP addresses

A cookie is a piece of information that is stored on your computer's hard drive by your web browser. We do use cookies to make it easier for you to complete on-line forms and questionnaires but these are only temporary and do not identify you or your visit to our site. However, the computers which host our website do maintain site logs which include the IP address details of all machines accessing our pages. This enables us to monitor website usage so we can

See which pages are the most popular
See which pages are seldom or never visited
See how extensively the Council Website is used
Any IP information is treated as strictly confidential and is not published or divulged to any third party.

1. Information we may collect from you

1. We may collect and process the following data about you:

1. Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use the Website, subscribing to our service and any additional, posting material, contributions or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us and when you report a problem with our Website.

2. If you contact us, we may keep a record of that correspondence.

3. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

4. Details of transactions you carry out through our Website.

5. Details of your visits to the Website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

2. IP addresses and cookies

1) We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

2) For the same reason, we may obtain information about your general internet usage by using a cookie which is stored on the hard drive of your computer. Cookies are used to make our Website work and to deliver a better and more personalised service. They enable us:

(a) To estimate our audience size and usage pattern.

(b) To store information about your preferences, and so allow us to customise our Website according to your individual interests.

(c) To speed up your searches.

(d) To recognise you when you return to our Website.

3) The cookies used on our Website are:

(a) ASP.NET_SessionId - This cookie is essential for the operation and navigation of the website. The cookie is deleted when you close your browser.

(b) ASPSESSIONIDS******* - This cookie is used to report website 404 errors to our website host. This cookie is deleted when you close your browser.

(c) _utma, _utmb, _utmc, _utmz - These cookies are used by Google Analytics to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. To opt out of being tracked by Google Analytics across all websites visit

(d) dmsTPC - This cookie is used to record if a user has accepted the use of Google Analytics cookies on the Visit Canterbury website. This cookie is deleted when you close your browser.

4) Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

5) This privacy policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

6) We may embed videos from our official YouTube channel using YouTube's privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube's embedding videos information page.

7) We may display either (or both) of the following widgets:

(a) Feed widgets (widgets that display a feed from our social network page). These widgets do not create a cookie.

(b) Sharing widgets (widgets such as Facebook Like, Twitter Share or AddThis) which enable you to share content of Visit Canterbury website to your friends or followers. By default these do not create a cookie until you have clicked on the graphic or icon representing the sharing network you would like to use. By clicking the graphic or icon you consent to transmitting data to the respective social network.
Facebook's privacy policy on social plugins:
Twitter's privacy policy on cookies and information sharing:
AddThis' privacy policy on cookies and information sharing:

3. Where we store your personal data

As our servers are located in the United Kingdom, the data that we collect from you is obtained, processed, stored and transmitted in compliance with data protection legislation including the Data Protection Act 1998 and European Directive 95/46 and 2002/58. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use appropriate procedures and security features to try to prevent unauthorised access.

4. Uses made of the information

1) We use information held about you in the following ways:

(a) To ensure that content from our Website is presented in the most effective manner for you and for your computer.

(b) To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

(c) To carry out our obligations arising from any contracts entered into through our Website.

(d) To allow you to participate in interactive features of our service, when you choose to do so.

(e)To notify you about changes to our service.

(f) To regularly update you about our services and promotions in Newsletters.

2) We may also use your data, or permit affiliates to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by email, text post or telephone.

3) Where we permit our affiliates to use your data, we (or they) will contact you only if you have consented to this.

4) We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

If you have any query about personal information that we may hold, please write to:

Janet Taylor
Deputy Head of Legal Services
Canterbury City Council
Military Road
Kent CT1 1YW


This website is owned by Canterbury City Council and is protected by copyright. The information provided on our web pages is for your personal use. It is not to be networked, distributed or published without the prior written consent of the Council.

Picture Credits

Images on this website have been sourced from Art Hewitt, Karen Kelly, Sue Robinson, Tim Stubbings (, Joanna Sword, Visit Kent, Historic River Tours Company, and Wildwood Trust Woodland and Discover Park. Tiger picture taken at Howletts. Cycling images © David Young (Sustrans). Duncan Down images © A clark. Whitstable Yacht Club image © Nick Champion. Rupert Bear™, © 2009 Classic Media Distribution Limited/Express Newspapers. Herne Bay Festival Image © Paul Spree. All Rights Reserved. Image thanks to Rupert Bear - Follow the Magic Magazine.


Every effort has been made to ensure the information contained on this website is correct and up to date, including hyperlinks to other organisations' websites. However, as the information on these sites is not maintained by the Council;

We cannot accept responsibility for errors or omissions
We do not necessarily endorse views or opinions expressed within these sites
We cannot guarantee that any of these external links will work all of the time
You can help maintain the quality of our links to external sites by letting us know if you find the content of any site unacceptable or offensive. Please contact us.

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What's On

 April 2014>

03 April 2014 to 08 June 2014

Art in miniature: hand-decorated eggs from Romania at Whitstable Museum and GalleryThu 3 Apr - Sun 8 Jun 2014A rare chance to see a glorious collection of Romanian hand-decorated eggs, on loan from the Horniman Museum and Gardens in London, for two months.

29 March 2014 to 06 July 2014

Of Mice and Men: Drawings by Brian Francis at The Beaney House of Art & KnowledgeSat 29 Mar - Sun 6 Jul 2014Selected drawings from the recent bequest to Canterbury Museums by Brian Francis (1935-2013). Meticulously detailed and skilled, the drawings include studies from nature of plants, stones, insects and small animals.

26 April 2014 to 26 April 2014

Espression Arts: Decorative Ceramic Pop Up Studio at Horsebridge Arts and Community CentreSat 26 Apr 2014Come along and work with trained artists to select from a range of wonderful ceramic items for painting however you like.

26 April 2014 to 26 April 2014

Sunshine on Leith: Film @ The Horsebridge at Horsebridge Arts and Community CentreSat 26 Apr 2014Brit Flick April, a year in classic British filmmaking. Director: Dexter Fletcher | 2013 | Cert PG | 1hrs 40 mins. A jubilant, heartfelt musical about the power of home, the hearth, family and love.

26 April 2014 to 26 April 2014

Kavalkade Of Kern at Playhouse Theatre WhitstableSat 26 Apr 2014Herne Bay Musical Theatre Society Present... Kavalkade Of Kern. A show telling the story of Jerome Kern's life in words and song.

26 April 2014 to 26 April 2014

25 April 2014 to 27 April 2014

Charlie and Lola's Best Bestest Play at Gulbenkian TheatreFri 25 - Sun 27 Apr 2014Don’t miss everyone’s favourite brother and sister, Charlie and Lola, in their extremely everso wonderful stage show!

27 April 2014 to 27 April 2014

Healing Flowers Seminar at Horsebridge Arts and Community CentreSun 27 Apr 2014Amelia Mulvey Australian Bush Flower Essence. Covering 'What is a flower essence?', 'The place of these flower essences in our lives' and 'The opportunity to make your own bottle of essence'.

04 April 2014 to 27 April 2014

Horsebridge 10 Year Anniversary at Horsebridge Arts and Community CentreFri 4 - Sun 27 Apr 2014In April 2004 the Horsebridge Centre was created. This exhibition looks back at the Horsebridge Centre from its contruction, celebrating its journey through the last 10 years and looking forward to its exciting future.

26 April 2014 to 27 April 2014

Craft and Gift Fair at The Kings HallSat 26 - Sun 27 Apr 2014A selection of the finest crafts and gifts Kent has to offer, with unique items to buy plus everything you need to start making crafts yourself.

29 March 2014 to 27 April 2014

Lure: Kate MccGwire at The Beaney House of Art & KnowledgeSat 29 Mar - Sun 27 Apr 2014Alluring, uncanny and sensual coiled forms of shimmering plumage characterise the work of Kate MccGwire.

19 April 2014 to 27 April 2014

Radio Arts Showcase at The Beaney House of Art & KnowledgeSat 19 - Sun 27 Apr 2014Radio Arts has been promoting radio art activity and practice across South East Kent via a series of free public Radio Art workshops in Herne Bay, Canterbury, Margate and Broadstairs.

28 April 2014 to 28 April 2014

Royal Opera House - The Winter's Tale (Live) at Gulbenkian TheatreMon 28 Apr 2014Following his delightful full-length ballet Alice’s Adventures in Wonderland, Christopher Wheeldon continues his highly successful collaboration with designer Bob Crowley and composer Joby Talbot.

29 April 2014 to 29 April 2014

Cafe Live - Improv4 presents Upstairs Downton at Gulbenkian TheatreTue 29 Apr 2014Upstairs Downton; an improvised spoof episode of a TV period drama.

16 April 2014 to 29 April 2014

South East Artists Group Exhibition at Horsebridge Arts and Community CentreWed 16 - Tue 29 Apr 2014SEAS Artists continue this year to exhibit exciting artworks. This latest collection is an opportunity to view and to buy pieces including paintings, mixed media, ceramics, glass, jewellery, photography, sculpture and textiles.

29 April 2014 to 29 April 2014

NHS Blood Donation at The Kings HallTue 29 Apr 2014Blood is something we all expect to be there for us when we need it, yet only 4% of us give blood – many people would not be alive today if it wasn’t for the generosity of our donors.

30 April 2014 to 30 April 2014

Arts Award Forum at Gulbenkian TheatreWed 30 Apr 2014Moderating and Celebrating Arts Award success - Join young people in celebrating their completed awards and share tip on assessing portfolios and the moderation.

30 April 2014 to 30 April 2014

Our Friends, The Enemy at Gulbenkian TheatreWed 30 Apr 2014Four star play combining theatre and spoken word to capture the remarkable story of the Christmas truce from the First World War.

17 January 2014 to 30 April 2014

Investigating Portraits family trail at The Beaney House of Art & KnowledgeFri 17 Jan - Wed 30 Apr 2014Take part in a fun, self-guided family trail investigating portraits in the People and Places gallery led by the Little Girl at the Door (a favourite character in one of the paintings).

01 September 2013 to 30 April 2014

Royal Arch Bicentenary Display at Kent Museum of FreemasonrySun 1 Sep 2013 - Wed 30 Apr 2014To mark the bicentennial celebrations in the autumn of 2013, the temporary display area was decorated with a number of interesting artefacts from the Royal Arch.

30 April 2014 to 02 May 2014

Forces of the Cosmos at Eastbridge HospitalWed 30 Apr - Fri 2 May 2014Laura Hepworth - University for the Creative Arts. Forces of the Cosmos.

30 April 2014 to 03 May 2014

Sweeny Todd at The Marlowe TheatreWed 30 Apr - Sat 3 May 2014The Demon Barber Of Fleet Street. A musical thriller presented by Canterbury Operatic Society.

30 April 2014 to 06 May 2014

Motley at Horsebridge Arts and Community CentreWed 30 Apr - Tue 6 May 2014From driftwood furniture to fine wire jewellery, from joyful abstract paintings to dramatic seascapes, there is something for everyone in this exhibition. So... on with the motley!

30 April 2014 to 06 May 2014

In the Garden at Horsebridge Arts and Community CentreWed 30 Apr - Tue 6 May 2014Spring is in the air! A festival of colourful felt and textiles awaits you. Exciting and exquiste pieces for you, your home and your garden!

27 March 2014 to 18 May 2014

East Kent Printmakers at Whitstable Museum and GalleryThu 27 Mar - Sun 18 May 2014An exciting new exhibition of prints by artists living or working in East Kent, with many of the works for sale. Special pop-up gallery featuring the wonderful and distinctive work of Ben Sands.

27 March 2014 to 01 June 2014

East Kent Printmakers at Herne Bay Museum and GalleryThu 27 Mar - Sun 1 Jun 2014Prints by artists living or working in East Kent, including works for sale. Fun family drop-in activity to accompany the exhibition.

11 April 2015 to 11 April 2015

Philharmonia Orchestra at The Marlowe TheatreSat 11 Apr 2015Nielsen’s sound-world is filled with the forests, seas and mesmerising shore-lines of his native Denmark.

24 April 2014 to 24 April 2014

Vikings Live From the British Museum at Gulbenkian TheatreThu 24 Apr 2014This special event offers an exclusive private view of theBP exhibition Vikings - life and legend, presented live in your local cinema.

24 April 2014 to 24 April 2014

Snakes and Ladders at The Marlowe TheatreThu 24 Apr 2014Plenty Productions and Rolemop Arts present Snakes and Ladders. A darkly comic new drama.

24 April 2014 to 24 April 2014

Kipling & Trix at The Beaney House of Art & KnowledgeThu 24 Apr 2014Rudyard Kipling had a sister. Who knew? Prize-winning author Mary Hamer will talk about the process of research and writing that went into her novel.

25 April 2014 to 25 April 2014

Midday Recital at Canterbury CathedralFri 25 Apr 2014Midday Recital performed by Christelijk Koor Vereniging Sonabile Apeldoorn in the Quire.

25 April 2014 to 25 April 2014

The Energy Show at The Marlowe TheatreFri 25 Apr 2014Science Museum Live presents The Energy Show: explosive family theatre for curious minds.

25 April 2014 to 25 April 2014

Kavalkade Of Kern at Playhouse Theatre WhitstableFri 25 Apr 2014Herne Bay Musical Theatre Society Present... Kavalkade Of Kern. A show telling the story of Jerome Kern's life in words and song.

25 April 2014 to 25 April 2014

Wise Words for Wellbeing - Poetry Workshops at The Beaney House of Art & KnowledgeFri 25 Apr 2014We will read and discuss poems and stories that can help on life’s journey, and do some writing in response. No experience is necessary – you can participate as much or as little as you like. Service Users welcome.

25 April 2014 to 25 April 2014

KCA Move to Improve Health Walk at The Beaney House of Art & KnowledgeFri 25 Apr 2014Move to improve health walk caters for various levels of fitness and both experienced and new walkers are very welcome.

26 April 2014 to 26 April 2014

The Marlowe Comedy Cabaret at The Marlowe TheatreSat 26 Apr 2014Our comedy and variety night brings you top stand-up comedy acts and a few surprises!

26 April 2014 to 26 April 2014

The Energy Show at The Marlowe TheatreSat 26 Apr 2014Science Museum Live presents The Energy Show: explosive family theatre for curious minds.

25 April 2014 to 26 April 2014

Comedy Tour at Canterbury TalesFri 25 - Sat 26 Apr 2014Take a trip to Canterbury in Kent this April and you'll get a rare opportunity to explore this beautiful cathedral city with a twist of humour.

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