Privacy Policy

Data Protection Act 1998

Under the Data Protection Act 1998, we have a legal duty to protect any personal information we collect from you.

We will only use personal information you supply to us for the reason that you provided it for.
We will only hold your information for as long as necessary to fulfil that purpose.
We will not pass your information to any other parties (including other Council departments) unless this is made clear to you at the time you supplied it.
All employees and contractors who have access to your personal data or are associated with the handling of that data are obliged to respect your confidentiality.

Cookies and IP addresses

A cookie is a piece of information that is stored on your computer's hard drive by your web browser. We do use cookies to make it easier for you to complete on-line forms and questionnaires but these are only temporary and do not identify you or your visit to our site. However, the computers which host our website do maintain site logs which include the IP address details of all machines accessing our pages. This enables us to monitor website usage so we can

See which pages are the most popular
See which pages are seldom or never visited
See how extensively the Council Website is used
Any IP information is treated as strictly confidential and is not published or divulged to any third party.

1. Information we may collect from you

1. We may collect and process the following data about you:

1. Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use the Website, subscribing to our service and any additional, posting material, contributions or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us and when you report a problem with our Website.

2. If you contact us, we may keep a record of that correspondence.

3. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

4. Details of transactions you carry out through our Website.

5. Details of your visits to the Website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

2. IP addresses and cookies

1) We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

2) For the same reason, we may obtain information about your general internet usage by using a cookie which is stored on the hard drive of your computer. Cookies are used to make our Website work and to deliver a better and more personalised service. They enable us:

(a) To estimate our audience size and usage pattern.

(b) To store information about your preferences, and so allow us to customise our Website according to your individual interests.

(c) To speed up your searches.

(d) To recognise you when you return to our Website.

3) The cookies used on our Website are:

(a) ASP.NET_SessionId - This cookie is essential for the operation and navigation of the website. The cookie is deleted when you close your browser.

(b) ASPSESSIONIDS******* - This cookie is used to report website 404 errors to our website host. This cookie is deleted when you close your browser.

(c) _utma, _utmb, _utmc, _utmz - These cookies are used by Google Analytics to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. To opt out of being tracked by Google Analytics across all websites visit

(d) dmsTPC - This cookie is used to record if a user has accepted the use of Google Analytics cookies on the Visit Canterbury website. This cookie is deleted when you close your browser.

4) Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

5) This privacy policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

6) We may embed videos from our official YouTube channel using YouTube's privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube's embedding videos information page.

7) We may display either (or both) of the following widgets:

(a) Feed widgets (widgets that display a feed from our social network page). These widgets do not create a cookie.

(b) Sharing widgets (widgets such as Facebook Like, Twitter Share or AddThis) which enable you to share content of Visit Canterbury website to your friends or followers. By default these do not create a cookie until you have clicked on the graphic or icon representing the sharing network you would like to use. By clicking the graphic or icon you consent to transmitting data to the respective social network.
Facebook's privacy policy on social plugins:
Twitter's privacy policy on cookies and information sharing:
AddThis' privacy policy on cookies and information sharing:

3. Where we store your personal data

As our servers are located in the United Kingdom, the data that we collect from you is obtained, processed, stored and transmitted in compliance with data protection legislation including the Data Protection Act 1998 and European Directive 95/46 and 2002/58. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use appropriate procedures and security features to try to prevent unauthorised access.

4. Uses made of the information

1) We use information held about you in the following ways:

(a) To ensure that content from our Website is presented in the most effective manner for you and for your computer.

(b) To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

(c) To carry out our obligations arising from any contracts entered into through our Website.

(d) To allow you to participate in interactive features of our service, when you choose to do so.

(e)To notify you about changes to our service.

(f) To regularly update you about our services and promotions in Newsletters.

2) We may also use your data, or permit affiliates to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by email, text post or telephone.

3) Where we permit our affiliates to use your data, we (or they) will contact you only if you have consented to this.

4) We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

If you have any query about personal information that we may hold, please write to:

Janet Taylor
Deputy Head of Legal Services
Canterbury City Council
Military Road
Kent CT1 1YW


This website is owned by Canterbury City Council and is protected by copyright. The information provided on our web pages is for your personal use. It is not to be networked, distributed or published without the prior written consent of the Council.

Picture Credits

Images on this website have been sourced from Art Hewitt, Karen Kelly, Sue Robinson, Tim Stubbings (, Joanna Sword, Visit Kent, Historic River Tours Company, and Wildwood Trust Woodland and Discover Park. Tiger picture taken at Howletts. Cycling images © David Young (Sustrans). Duncan Down images © A clark. Whitstable Yacht Club image © Nick Champion. Rupert Bear™, © 2009 Classic Media Distribution Limited/Express Newspapers. Herne Bay Festival Image © Paul Spree. All Rights Reserved. Image thanks to Rupert Bear - Follow the Magic Magazine.


Every effort has been made to ensure the information contained on this website is correct and up to date, including hyperlinks to other organisations' websites. However, as the information on these sites is not maintained by the Council;

We cannot accept responsibility for errors or omissions
We do not necessarily endorse views or opinions expressed within these sites
We cannot guarantee that any of these external links will work all of the time
You can help maintain the quality of our links to external sites by letting us know if you find the content of any site unacceptable or offensive. Please contact us.

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What's On

 November 2015>

29 November 2015 to 29 November 2015

Dogs Trust Canterbury Christmas Fair at Swalecliffe Community CentreSun 29 Nov 2015Come along to Dogs Trust Canterbury's Christmas Fair on Sunday 29th November at the Swalecliffe Community Centre from 12pm to 3pm! There will be plenty of festive activities including stocking fillers, crafts and homemade produce.

29 November 2015 to 29 November 2015

Christmas Artisan Fair at The Night YardSun 29 Nov 2015A wonderful mix of artisan producers with handcrafted bespoke presents. There is something for even the hardest to buy for! With a children's craft area, face painting and games.

28 November 2015 to 29 November 2015

Artisan Christmas Fair at Canterbury TalesSat 28 - Sun 29 Nov 2015The Artisan Christmas Fair gives a unique opportunity for Christmas Shopping in a medieval setting. There will be an opportunity to browse artisan stalls, taste medieval mead and look up your family ancestry.

28 November 2015 to 29 November 2015

Santa's Grotto at Howletts Wild Animal ParkSat 28 - Sun 29 Nov 2015Meet Santa in his enchanted grotto at weekends from 21st November 2015.

29 November 2015 to 29 November 2015

Face The Music With Flamin' Dames at St Peter's Methodist ChurchSun 29 Nov 2015The power of opera meets the fun, wit and personality of cabaret.

28 November 2015 to 24 December 2015

Whitefriars Christmas Market at Whitefriars Shopping CentreSat 28 Nov - Thu 24 Dec 2015Our all new Christmas Market opens on 28 November this year, with over 35 colourful cabins selling festive produce, gifts and decorations, in addition to our 60+ top brand stores!

29 November 2015 to 29 November 2015

Christmas Card Workshop at Whitefriars Shopping CentreSun 29 Nov 2015Come and meet our Whitefriars real life reindeer! Come along and make a Christmas card with our elves who are coming along to get the grotto ready for when it opens on the 5th December.

27 November 2015 to 23 December 2015

Festive Lunches and Christmas Parties at Canterbury Cathedral LodgeFri 27 Nov - Wed 23 Dec 2015Within the inspirational grounds of Canterbury Cathedral, the Cathedral Lodge offers superb first class banqueting facilities and is the ideal location to remember the true meaning of Christmas.

07 November 2015 to 03 January 2016

A Retrospective Jon Bird 1949 - 2015 at The Seaside Museum, Herne BaySat 7 Nov 2015 - Sun 3 Jan 2016Much loved and much missed local artist of the North Kent Coast who often described his own paintings as Bright Lumpy Acrylics.

29 November 2015 to 29 November 2015

Craft and Gift Fair at The Kings HallSun 29 Nov 2015A selection of the finest crafts and gifts Kent has to offer, with unique items to buy plus everything you need to start making crafts yourself.

29 November 2015 to 29 November 2015

Advent Carol Service at Canterbury CathedralSun 29 Nov 2015Advent Carol Service at Canterbury Cathedral. Located in the Nave.

27 November 2015 to 29 November 2015

Sicario (15) at Gulbenkian CinemaFri 27 - Sun 29 Nov 2015Emily Blunt gives a fantastic performance in Denis Villeneuve's brutish, confident Sicario as an FBI agent working around the US/Mexico border. After making an unpleasant discovery, she is called on by her superior to investigate the cartel

28 November 2015 to 30 November 2015

The Martian (12A) at Gulbenkian CinemaSat 28 - Mon 30 Nov 2015'Is it possible he's still alive?' Ridley Scott directs Oscar winner Matt Damon as astronaut Mark Watney, left stranded on Mars and presumed dead after a fierce storm.

29 November 2015 to 29 November 2015

BFI Love - Casablanca (U) at Gulbenkian CinemaSun 29 Nov 2015Set in Casablanca, Morocco during the early days of World War II: An American expatriate meets a former lover, with unforeseen complications.

18 November 2015 to 01 December 2015

St Edmunds School Canterbury - Art Exhibition at Horsebridge Arts and Community CentreWed 18 Nov - Tue 1 Dec 2015The school's art department presents an eclectic mix of work produced by A Level and GCSE artists and ceramicists, alongside A Level photography. Teachers also show their own work.

01 November 2015 to 30 November 2015

Wildlife and their Habitats - S P Hornsby-Smith at Horsebridge Arts and Community CentreSun 1 - Mon 30 Nov 2015Supporting the David Shepherd Wildlife Foundation.

31 October 2015 to 31 January 2016

Cardboard Canterbury at The Beaney House of Art & KnowledgeSat 31 Oct 2015 - Sun 31 Jan 2016Cardboard Canterbury: Canterbury through the eyes of those experiencing homelessness. Cardboard Canterbury is a collaboration between artist Sara Wicks and clients of Catching Lives, Porchlight and the Salvation Army.

31 October 2015 to 31 January 2016

The Homeless Film Festival comes to the Beaney at The Beaney House of Art & KnowledgeSat 31 Oct 2015 - Sun 31 Jan 2016The Beaney is working in partnership with the award-winning Homeless Film Festival to bring diverse and high-end short films into the Front Room gallery during the Cardboard Canterbury exhibition.

21 November 2015 to 28 February 2016

Firmin & Postgate: the making of Smallfilms at The Beaney House of Art & KnowledgeSat 21 Nov 2015 - Sun 28 Feb 2016Peter Firmin and Oliver Postgate created such iconic children’s programmes as Bagpuss and Clangers from studios near Canterbury, in outbuildings including a converted pig sty and a barn.

29 November 2015 to 29 November 2015

Sounds Beaney: Handel’s Messiah at the Beaney at The Beaney House of Art & KnowledgeSun 29 Nov 2015A rehearsal of Handel’s Messiah by Canterbury Cantata (to be performed at St Eanswythe’s Church Folkestone at 3pm on 6 December).

27 November 2015 to 10 January 2016

Snow White And The Seven Dwarfs at The Marlowe TheatreFri 27 Nov 2015 - Sun 10 Jan 2016Mirror, mirror on the wall, what’s the greatest pantomime of them all?

15 November 2016 to 15 November 2016

Don Giovanni at The Marlowe TheatreTue 15 Nov 2016Glyndebourne returns with Mozart's irresistible dark comedy.

18 November 2016 to 18 November 2016

Don Giovanni at The Marlowe TheatreFri 18 Nov 2016Glyndebourne returns with Mozart's irresistible dark comedy.

16 November 2016 to 16 November 2016

Madame Butterfly at The Marlowe TheatreWed 16 Nov 2016Glyndebourne returns with a new production of Puccini's masterwork.

19 November 2016 to 19 November 2016

Madame Butterfly at The Marlowe TheatreSat 19 Nov 2016Glyndebourne returns with a new production of Puccini's masterwork.

17 November 2016 to 17 November 2016

Don Giovanni: Behind The Curtain at The Marlowe TheatreThu 17 Nov 2016The essence of opera revealed by Glyndebourne.

29 November 2015 to 29 November 2015

A Christmas Collection at Gulbenkian TheatreSun 29 Nov 2015Event organisers Katie Levett and Kristen Harvey, invited local schools, colleges and dance academies to perform and help raise much needed funds for the hospice.

30 November 2015 to 30 November 2015

The Rails at Gulbenkian TheatreMon 30 Nov 2015The Rails have been called folk, folk rock and folk pop by music writers.

To see more events, search here...

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